Online CV
2025 - Present
Senior Director of Digital Solutions
As Senior Director of Digital Business Solutions, I spearhead strategic digital transformation initiatives that redefine how our firm operates. My focus is on leveraging innovation to enhance internal-facing applications and solutions, ensuring they deliver measurable impact across the enterprise. I lead cross-functional teams—including Integration Management, Product Development, Enterprise Project Management, Enterprise Services, Quality Assurance, and Internal Innovation—to design and deploy technology that accelerates operational efficiency and empowers client service teams to deliver an Unmatched Client Experience. By embedding AI into our digital strategy, we’re not just transforming processes—we’re shaping the future of intelligent business solutions.
🔹 Align digital strategies with firm-wide priorities
🔹 Guide AI strategy as a member of firm AI Governance & Steering Commitee
🔹 Serve as the IT Lead for the Integration Management Office
🔹 Champion the “Four Ps”: Portfolio, Product, Program, and Project Management
🔹 Promote continuous improvement through performance metrics (KPIs & OKRs)
🔹 Ensure compliance and risk management via disciplined SDLC practices
🔹 Drive innovation via collaboration with service line, sector, and Firm Leadership.
🔹 Represent Firm Technology Services at industry events and internal forums
2019 - 2025
Senior Manager to Director of Enterprise Solution Delivery
I led cross‑functional teams to deliver enterprise‑wide technology solutions that streamlined operations, improved system reliability, and supported strategic business goals. I oversaw complex project portfolios, guided solution architecture and implementation, and ensured that every deployment met quality, compliance, and performance expectations. I was promoted from Sr. Manager to Director in 2023.
2016 - 2019
Technology Implementation Consultant
Following several years of driving innovation in high-growth startup environments, I strategically transitioned into a series of specialized contracts that broadened my technical and leadership capabilities. These 3.5 years were pivotal in deepening my understanding of how to rapidly deliver measurable value as a technology leader—particularly in organizations seeking to accelerate the development and launch of new solutions.
Through these engagements, I gained exposure to emerging technologies, diverse management philosophies, and adaptive leadership models—equipping me to lead with agility, precision, and impact in complex, fast-paced environments.
🔹 Led the end-to-end delivery of multi-million-dollar B2B software service initiatives at AT&T, guiding projects from initial business requirements through successful deployment.
🔹 Designed and executed iteration plans in complex, deadline-driven environments, collaborating with diverse stakeholders and navigating intricate technical dependencies.
🔹 Managed cross-functional development and QA teams across three continents, utilizing JIRA to triage and prioritize critical issues efficiently.
🔹 Spearheaded the development of Safety Slate, a SaaS mobile platform, from concept to MVP, validating market demand and capturing early user feedback.
🔹 Optimized operational workflows for electronics recycling organization by implementing robust lot tracking capabilities through ERP system integration.
Skills
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Enterprise Digital Transformation Leadership
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AI Strategy & Applied AI Delivery
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Cross‑Functional Team Leadership (80+ technical professionals)
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Process Improvement & Operational Excellence (Six Sigma Black Belt)
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Large‑Scale Systems Integration (including billion‑dollar mergers)
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Technical Product Delivery & Scalable Solution Design
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Automation Strategy & Workflow Optimization
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Vendor Management & Multi‑Team Coordination
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Change Leadership & Executive Stakeholder Alignment
Education
2026
Digital Transformation in AI
The Digital Transformation in the Age of AI certificate from MIT teaches leaders how to redesign business models, processes, and organizational capabilities by leveraging data, automation, and machine learning. It focuses on helping executives understand how AI reshapes strategy, operations, and value creation so they can drive measurable, enterprise‑level transformation.
2022
Lean Six Sigma - Black Belt
A Lean Six Sigma Black Belt is a practitioner who led complex, cross‑functional improvement initiatives using data‑driven analysis, statistical methods, and structured problem‑solving to eliminate waste and reduce process variation. They coached teams, guided project execution, and delivered measurable gains in quality, efficiency, and operational performance across the organization.
2022